COVID-19 Update

There may be slight delays in delivery due to the situation with Covid-19, however we always aim to get your products delivered to you as quickly as possible.

Free Delivery (Mainland UK)

Please allow up to 5 working days for your order to arrive. We offer free delivery to mainland UK for all products.


To be eligible for a return, your order must be unopened in its original packaging and in the same condition you received it in. Please contact stating the reason for your return and to obtain the appropriate returns address and information. You have 30 days to return an unwanted product, with your proof of purchase. Once we have received the return in the condition as described above we will process a refund or exchange.


  • Water filtration systems – come with a 2 year manufacturer’s warranty from BMB Technology.
  • Replacement cartridges – have a 12 month manufacturer’s warranty from BMB Technology.
  • Taps – have their own manufacturer’s warranty, check each product for details (normally 5 years on parts and 1 year on finish).

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